Policies & Procedures
Refund Policy
For refund policy, visit here.
Orange County Department of Environment, Agriculture, Parks and Recreation reserves the right to photograph and publish photographs of participants for publicity purposes. Photographs may also be shared with program instructors.
Orange County Department of Environment, Agriculture, Parks and Recreation (DEAPR) is committed to providing inclusive recreation opportunities and encourages individuals with and without disabilities to participate together. In order for individuals with disabilities to participate as fully as possible, reasonable accommodations will be provided. If you or a family member will need accommodations, please add the request on the registration form (PDF) and/or call our office at 919-245-2660.
Registrations are accepted one of two ways:
- Online at www.orangecountync.gov/activityregistration. If you or your family has participated with us before and you do not know your account information, call 919.245.2660 during regular business hours, Monday through Friday, 8:30 a.m.-11:45 a.m. and 1:15 p.m.-4:30 p.m. for further assistance.
- By phone, by calling our administrative phone number at 919.245.2660 Monday through Friday, 8:30 a.m.-11:45 a.m. and 1:15 p.m.-4:30 p.m. with the exception of County holidays.
- In person at the Bonnie B. Davis Environment and Agricultural Center, Suite 140, 1020 US 70 West, Hillsborough during regular office hours, Monday through Friday, 8:30 a.m.-11:45 a.m. and 1:15 p.m.-4:30 p.m.
Registrations are processed first come, first served. Payment is accepted by credit card (Visa, MasterCard, or Discover). Payment must be made in full at the time of registration.
Minimum/Maximum
In order to ensure the best possible program for all participants, many activities have minimum and maximum enrollments. Registration may close before the registration deadline if a program reaches its maximum. Likewise, programs may be cancelled if the minimum is not met.
Player Skills Assessments & Drafts
One objective of Orange County Recreation Youth Athletic Leagues is to ensure that each parent, participant, and coach is given the opportunity to participate in a fun, enjoyable, and fair athletic league. To this end, most leagues employ an assessment and draft procedure in an effort to distribute players equitably across all teams. Assessment times are selected by the participant at the time of registration. More information on Skills Assessments and Drafts is available within each program's league rules. Contact our office for more information.
Equipment
For some athletics programs (for example: Soccer Recreation Festival), specialized equipment is issued to players individually. This equipment is to be returned to the Department at the conclusion of the program. Players and their families will be notified of this at the time of equipment distribution. A registration block may be placed on a participant's or family's record in the event that equipment is not returned.