Department of Social Services

Annual Holiday Program

Toy Collection

From now until December 20th, DSS will be accepting new, unwrapped toys to benefit children receiving agency services. 

  • If a business would like to act as a toy collection site and receive a collection box, please complete the inquiry form and select Become a Toy Drop Site or contact Rajkumari Sukhnandan at (919) 245-2082
  • An individual or business can also submit a one-time or reoccurring donation. All donations cash, check, or debit/credit card donations will be spent purchasing toys.

Toy Collection Sites

TownBusinessAddressHours of Operation


Orange County DSS

113 Mayo Street

8:00 AM to 5:00 PM
Monday to Friday

HillsboroughOrange County Tax Office (2nd Floor)228 South Churton Street8:00 AM to 5:00 PM
Monday to Friday
HillsboroughOrange County Sheriff's Office106 East Margaret Lane8:00 AM to 5:00 PM
Monday to Friday
HillsboroughOrange Rural Fire Department 206 South Churton Street24 Hours a Day

Chapel Hill

Southern Human Services

2501 Homestead Road

8:00 AM to 5:00 PM
Monday to Friday

Chapel HillSteinMart1800 East Franklin Street10:00 AM to 9:00 PM
Chapel HillBen & Jerry's102 West Franklin StreetPlease call as hours may vary (919) 967-9068
Chapel HillVillage Pediatrics of Chapel Hill300 Market Street8:00 AM to 4:30 PM
Monday to Friday


Volunteers are needed to serve as escorts to assist families select gifts as well as sort and re-stock toys. If you also have a family-friendly, holiday- themed talent that you could share with a crowd for 15-30 minutes, we’d love to hear from you! 

  • If you would like to volunteer for the actual holiday event on December 21st or 22nd, please contact Veronica Burnette at (919) 245-2858, or complete the volunteer form.
  • Please send an email to if you would like to share your talent with us for Christmas!

If you would like to learn more about how you can help, visit our Holiday Program website, email or call (919) 245-2821.  

  1. It's Christmas Time!
  2. Calendar 
  3. Events
View All News

The Orange County Department of Social Services exists to provide protection to vulnerable children and adults, economic support to low-income individuals and families in crisis, and intervention services to at-risk persons residing in Orange County. The agency is the access point for most state and federal human services programs.

Applications and additional information about all programs are available at both Orange County office locations.


We can now accept donations online! Make a secure donation in a number of areas of care by visiting the Community Giving Fund page.

Community Giving Fund Opens in new window

Am I Eligible?

North Carolina Department of Health and Human Services uses an online benefit estimator tool that can help determine whether you might be eligible for benefits.  Actual eligibility determination must be done at the Department of Social Services.

Applications Available for Download

Medicaid applications can be downloaded here.  Applications for the Food and Nutrition Services Program can be download in an English Version (PDF) or a Spanish Version.  Applications should be mailed to the agency to be processed.

ePASS Opens in new window

Report Abuse

To Report the abuse, neglect or exploitation of a child, elderly adult, or person with disabilities call (919) 245-2800.