Adult Medicaid


Medicaid is a medical assistance program that pays medical bills for people who meet certain eligibility requirements (such as income, age, or disability) which are based on Federal regulations and State law. Medical benefits may be authorized for services such as hospitalizations, physician services, medications and different levels of care in nursing and residential facilities.  

Services Include: 

  • Dental care
  • Doctors visits and clinical services
  • Durable medical equipment (e.g. Walker)
  • Eyeglasses
  • Inpatient hospital care
  • Laboratory and x-ray services
  • Licensed home care services
  • Medically necessary ambulance transport
  • Nursing and hospice care
  • Outpatient hospital visits
  • Payment of Medicare premiums
  • Prescription medicine

Individuals who are eligible for full Medicaid benefits receive a Medicaid card each month. Medicaid may also be retroactive to cover medical bills from the 3 months prior to the month of application.

Medicaid Transportation

Medicaid Transportation services are available to some Medicaid beneficiaries that have been assessed and found in need of transportation for doctor appointments and other medically-related needs. To be assessed or learn more, please call Medicaid Transportation staff and leave a message at (919) 245-2774.

Transportation services will operate on a limited basis to Carolina Dialysis ONLY from November 23-24

Full services will resume on Monday, November 26, 2018. Trip Requests for Monday, November 26, must be received by 5:00 PM on Tuesday, November 20. Requests for Tuesday, November 27, must be received by 5:00 PM on Wednesday, November 21. 

Learn More and Apply

Please visit or call any Orange County DSS location to learn more and apply. You can also apply online for Medicaid services.  To reach a Medicaid worker via email, please contact


Hawkins v. Cohen (5:17-CV-581 E.D.N.C.) is a federal lawsuit filed in 2017 on behalf of Medicaid beneficiaries in North Carolina. The Court has ordered N.C. DHHS and all 100 counties to stop terminations or reductions of Medicaid benefits until eligibility under all Medicaid categories has been considered and proper notice of the termination has been sent.

Notice of your Rights under Hawkins v. Cohen

Notice of your Rights under Hawkins v. Cohen (Espanol)