Child Protective Services

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Child Protective Services is a legally mandated service to families. The CPS Unit provides services 24 hours per day, and investigates reports of abuse, neglect and dependency. Our staff makes prompt and thorough investigations in order to ascertain the facts of the case and the risk of harm to the child. Reports of abuse are initiated within 24 hours and reports of neglect and dependency within 72 hours.


Please call the Child Protective Services Intake line at 919-245-2818, Monday through Friday during normal business hours (8 a.m. to 5 p.m.). You may also make a report in person during normal business hours at any Orange County DSS location. 

If you need to make a Child Protective Services report after hours, including weekends and holidays, please contact Orange County Emergency Services at 919-732-5063 and ask to speak with the on-call CPS Social Worker.