How do I reset or change my password?

To reset your password select the “Forgot Password” link on the Applicant Portal home page. Enter either your username or email address, encryption code, and then select “Send Password”.  A new password will be sent to the email address on file.

Your password can be changed at any time. Log into your Applicant Portal account and select “Change Password” from the menu at the top of the screen. Enter your old password followed by your new password twice and click “Save”. Your password reset will take effect immediately.

Show All Answers

1. What is the Applicant Portal?
2. How do I create an account?
3. What if I receive an error message?
4. How do I reset or change my password?
5. I know my password but I cannot login, what do I do?
6. How do I update my email address in the Applicant Portal?
7. How do I know what position I am on the Wait List?
8. How do I know what preferences I have assigned to my application?
9. How will I know when I am drawn from the Wait List?
10. How do I update or change my information?
11. How do I check the status of a request?
12. When I try to change my personal information, nothing happens.