Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Tax Administration
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Tax Administration
Please email Orange County Addressing for further assistance, or call:
- Nancy Freeman: 919-245-2735
- Britney Pendleton: 919-245-2576
- Kevin Locklear: 919-245-2287
If your address is within one of these municipalities, you can contact:
- Town of Carrboro
Ruth Heaton
919-918-7328
Email Ruth Heation - Town of Chapel Hill
Michael Sudol
919-969-5068
Email Michael Sudol - City of Mebane
Katie Harper
336-570-4085
Email Katie Harper - Town of Hillsborough
Margaret Hauth
919-732-1270, ext. 86
Email Margaret Hauth
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Tax Administration
For new construction, addresses are assigned as part of the Building Permit process.
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Tax Administration
Please contact us and verify that your address is in compliance.
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Tax Administration
You can check using the Orange Address Database for a listing of street names within Orange County.
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Tax Administration
Please first contact us and verify that your road needs to be named. We can then give you more information on the next steps to take.
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Tax Administration
For all questions about your mailbox, please contact your local Post Office or mail carrier.
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Tax Administration
To see the requirements for address signs, please see section 6-35 (e) of the ordinance (PDF).
Fire Stations that sell reflective signs:Office Address Caldwell 7020 Guess Road Rougemont, NC 27572 Carrboro 2 1411 Homestead Road Chapel Hill, NC 27516 Cedar Grove 1 5912 Penecost Road Cedar Grove, NC 27231 Cedar Grove 2 720 Hawkins Road Cedar Grove, NC 27231 Eno 5019 U.S. 70 E Durham, NC 27705 New Hope 4012 Whitfield Road Chapel Hill, NC 27514 Orange Grove 6800 Orange Grove Road Hillsborough, NC 27278 Orange Rural (Hillsborough) 206 S Churton Street Hillsborough, NC 27278 White Cross 5722 Old Greensboro Road Chapel Hill, NC 27516 -
Tax Administration
There are several companies online and locally in the yellow pages that sell street signs.
For specific requirements on street signs, Section 6-34(D.1) of the Orange County Addressing Ordinance states:
“Signs for public or private roads or drives shall conform with the physical standards set forth in the United States Department of Transportation’s Manual on Uniform Traffic Control Devices (MUTCD).”
The section reference in the MUTCD is 2D.43 - “Street Name Signs” and can be found in PDF and HTML format.
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Tax Administration
My address will be changed, what do I need to do?
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Tax Administration
Yes. Orange County Emergency Medical Services bills Medicare, Medicaid and private insurance.
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Tax Administration
Yes. You can make monthly payments. However, you must be consistent with your payments. If you are unable to make a payment, you must call us in advance.
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Tax Administration
Yes. Please call 844-435-3981 and use your run number as the tax bill number.
If you have issues with processing your credit card payment, please call the customer service number 888-891-6064 option 1 for assistance.
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Tax Administration
No. We do not process automated drafts, but you may setup automated payments with your bank through Bill Pay. Please contact your bank for assistance.