Tax Assistance

Volunteer Income Tax Assistance (VITA)Aging Services Logo

VITA is an Orange County NC Volunteer Connect 55+ (VC 55+) volunteer program that provides FREE federal and NC state income tax preparation to eligible individuals with low-to-moderate income, regardless of age or county of residence. 

Our 2021 Tax Season has ended but you can still get assistance through the resources listed below.  

Where’s My Tax Refund?

If your return was electronically filed and you provided bank account information for a direct deposit, you will usually receive your refund within 21 days.  However, both the IRS and the NC Department of Revenue are experiencing delays in processing tax returns.  You can check on the status of your refund at www.irs.gov/refunds or by downloading the IRS2Go app.  For NC state income tax refunds, visit www.ncdor.gov/refund.  

Need to File a Tax Return?

GetYourRefund by Code for America: File full returns for 2019, 2020, and 2021 tax years to receive stimulus payments and all benefits including child care and earned income tax credits - Visit GetYourRefund.org/Hotline to get started. For technical help, call the Hotline at 919-589-4599 available in English and Spanish; 9 am - 5 pm; M - F.

MyFreeTaxes by United Way: MyFreeTaxes allows people to file their 2021 taxes for FREE, and it’s brought to you by United Way. Help available in English and Spanish. You can prepare your return via MyFreeTaxes.com/Cash4NC. For Helpline services, technical or tax assistance, dial 211. 

Need to File only for a Child Tax Credit or Stimulus Payment?

Get CTC by Code for America: Simple tool optimized for smartphones for clients to receive missing child tax credit and/or 3rd $1400 stimulus. Income limit $12,550 ($25,100 married filing jointly). Visit GetCTC.org/Hotline. Technical Assistance Hotline 919-589-4599 available in English and Spanish; 9 am - 5 pm; M - F. 

Questions?  

Contact Jeanne Chamberlin at jchamberlin@orangecountync.gov or 919-245-4240.