Medicare Assistance

The Seniors’ Health Insurance Information Program (SHIIP) provides free, unbiased education and assistance with Medicare. We can help you understand when and how to enroll, how to choose between the different Medicare options, and how to read your Medicare statements. We offer classes and one-on-one counseling appointments.

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You can meet with a certified counselor by appointment at the Seymour Center in Chapel Hill, the Passmore Center in Hillsborough or via Zoom Video Chat.  Make an appointment by clicking the Book Now Button below or calling us at 919-245-4274.

Book Now Form Website

You can also contact the North Carolina Department of Insurance for immediate assistance with all types of Medicare issues over the telephone. You can reach them 8 am - 5 pm Monday through Friday at 1-855-408-1212. Additional information about all parts of Medicare is available on their website www.ncdoi.gov/shiip