Please Note: Due to the high number of seniors that request assistance during this short period of time, we generally cannot provide appointments to those who are first joining Medicare. Please plan to attend a Welcome to Medicare Class, visit our New to Medicare page, and contact the Orange County SHIIP Coordinator at 919-245-4240 if needed.
You may also contact the North Carolina Department of Insurance for immediate assistance with all types of Medicare issues over the telephone. You can reach them from 8 am – 5 pm, Monday – Friday, at 1-855-408-1212. Additional information about all parts of Medicare are available on their website www.ncshiip.com.