Medicare Assistance

The Seniors’ Health Insurance Information Program (SHIIP) provides free, unbiased education and assistance with Medicare. We can help you understand when and how to enroll, how to choose between the different Medicare options, and how to read your Medicare statements. We offer classes and one-on-one counseling appointments. 

You can meet with a certified counselor via Zoom Video Chat or in-person at the Seymour Center in Chapel Hill or the Passmore Center in Hillsborough.  For both types of appointments, please review these SHIIP Appointment Instructions.  Make an appointment by clicking the Book Now Button below or calling us at 919-245-4274. 

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Book Now Form Website

You can also contact the North Carolina Department of Insurance for immediate assistance with all types of Medicare issues over the telephone. You can reach them 8am-5pm Monday through Friday at 1-855-408-1212.  Additional information about all parts of Medicare are available on their website www.ncshiip.com.