Passenger Rights

Passenger Rights:

Riders are entitled to ride in a comfortable, clean, and safe vehicle which is free from food and drink items
Riders are entitled to be treated courteously and respectfully by the Orange Bus driver and by other riders
Riders should expect the driver to drive the route that will eliminate unnecessary miles
Your driver must be licensed, obey all traffic laws, and drive at a speed that is comfortable to you and other passengers
For a copy of Orange County Public Transportation Riders guide Click Here

All comments and complaints may be submitted by calling (919)245-2008 or by emailing ocpublictransit@orangecountync.gov.
All comments will be responded to within one week.
All feedback is kept confidential.