Child Support Services

The Child Support Services Department strives to obtain child support for Orange County children, thereby strengthening the family’s potential for economic independence and self sufficiency and reducing the taxpayers’ costs of public assistance.

Primary Services

Obtain child support for the children of Orange County by:

  • Enforcing child support orders
  • Establishing child support orders
  • Establishing paternity for children born outside marriage
  • Locating non-custodial parents

State Offices

The state offices for Child Support Services can be reached at: 800-992-9457

  • Hours: 7:30 a.m. to 7:30 p.m. 
  • An automated system is operational 24 hours a day, seven days a week.

What is Child Support?



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Detailed information on North Carolina child support laws and services can be found in the links below:

NC Child Support

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FAQs about the Platinum smiONE VISA for Child Support Payments:

NC Department of Health and Human Services Child Support Division

  1. Child Support Services

    Physical Address
    131 W Margaret Lane
    Hillsborough, NC 27278


    Mailing Address
    P.O. Box 8181
    Hillsborough, NC 27278

    Phone: 919-245-2175
    Fax: 919-644-3019

    Monday - Friday
    8 a.m. - 5 p.m.

    Check our Holiday Calendar for variations in work hours, or the Severe Weather Delays and Closings page.