Frequently Asked Questions (FAQs)

Q: I can't find my DD-214. What should I do?

A: First, contact the Register of Deeds in the county where you lived when you were discharged. They may have a copy on file. You can also request a copy online or via mail.

Q: How do I enroll in the VA health care system?

A: If you served in the active military, naval, or air service and were separated under any condition other than dishonorable, you may qualify for VA health care benefits. The first step is to apply. The Veterans’ Services office can assist you with the application process.

Q: How do I apply for Aid and Attendance?

A: Veterans and survivors who are eligible for a VA pension and who require the aid and attendance of another person, or are housebound, may be eligible for additional monetary payments. These are paid in addition to the monthly pension and are not issued without pension eligibility. Visit the Veterans’ Services office for assistance with the application process.

Q: How do I apply for VA Disability Compensation?

A: Disability Compensation is a tax-free monetary benefit paid to Veterans with disabilities resulting from disease or injury incurred or aggravated during active military service. It may also be paid for post-service disabilities considered related or secondary to service-connected conditions, or for disabilities presumed to be related to military service, even if they appear after discharge. Compensation levels reflect time lost from work due to health issues. Please visit the Veterans’ Services office for assistance with your application.

Q: How do I get a Veteran I.D. card?

A: Many businesses offer discounts for Veterans with proper identification. Not all organizations accept every form of ID. The most commonly accepted types include:

  • Veteran Health Identification Card (VHIC): Issued upon enrolling in the VA health care system.
  • State-Issued Driver’s License with Veteran Designation: Available through the NC Division of Motor Vehicles.
  • Department of Defense (DoD) ID Card: For retired Veterans, their spouses, dependents, or 100% permanently and totally disabled service-connected Veterans.
  • Veterans Identification Card (VIC): Apply online only at vets.gov.