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Emergency Housing Assistance
(En Español)
The EHA program assists households in Orange County that are earning 30% or less of Area Median Income (AMI) and have experienced a Life-Changing Event in the last three (3) months which affects their ability to pay rent.
Life-Changing Events include the death, illness or loss of employment of a household member who was contributing toward rent. Orange County residents with active court summons for eviction are also eligible.
- We process applications based on the date received.
- There is a cap of $4,500 in assistance, and due to limited funds we are only able to assist 12 households per month. We are unable to give status updates on how long until your household will be assisted.
- Households are limited to one EHA award per fiscal year (July to June).
- APPLICATIONS WITHOUT ALL NECESSARY DOCUMENTATION WILL BE DENIED. PLEASE DO NOT SUBMIT APPLICATION UNTIL YOU HAVE ALL NECESSARY DOCUMENTATION.Documentation includes:
- Proof of Income
- Proof of rental arrears owed
- Proof of Life-Changing Event (death certificate, hospital summary or doctor's note, employer notice of termination, etc.); or
- Proof of eviction (court summons)
- Assistance is limited to households earning 30% of Area Median Income or less:
| FY 2024 Income Limit Area | Median Family Income | FY 2024 Income Limit Category | Number of Persons in Household | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |||
| Durham-Chapel Hill, NC HUD Metro FMR Area | $105,900 | 22,250 | 25,400 | 28,600 | 31,750 | 36,580 | 41,960 | 47,340 | 52,720 | |
If you have not received a court summons or had a Life-Changing Event in the last three (3) months, you do not qualify for EHA from Orange County.
Please contact the Housing Helpline for information about other community resources that may be able to help you with your housing needs. Call 919-245-2655 (Monday-Friday, 10am-4pm) or email housinghelp@orangecountync.gov, anytime.
We may be able to help with some or all of the following... see flyer here.
- past due rent,
- late pet and other fees to landlords, and
- housing related court fees.
How EHA Works
How to Apply
Option 1: Online
We use Submittable to process EHA applications. Click here.
Option 2: Pick up an application
Hillsborough - Whitted Building, 300 W. Tryon St, 3rd floor (Google Map | Circulator Route) or
Chapel Hill - Southern Human Services Center, 2501 Homestead Rd (Google Map | HS Bus Route)
Option 3: Contact Housing Helpline
Call 919-245-2655, Monday-Friday, 10:00 AM to 4:00 PM or
- Email housinghelp@orangecountync.gov, anytime
If you need help with mortgage payments, please contact the NC Homeowner Assistance Fund.
Note: The County has an Eviction Diversion program where you can get free legal advice. Contact the Housing Helpline for a referral. 919-245-2655, Monday-Friday, 10:00 AM to 4:00 PM or housinghelp@orangecountync.gov
How to check the status of your Emergency Housing Assistance (EHA) application
If you need help with your application, you can get many questions answered at Submitter Resource Center or Submittable Customer Support. You can also email the Housing Helpline at housinghelp@orangecountync.gov
If you already have an application with us, just sign in to your Submittable account.
Questions
Contact the Housing Helpline at housinghelp@orangecountync.gov or (919) 245-2655, Monday-Friday, 10:00 AM to 4:00 PM. Or walk-in and by appointment at the Southern Human Services Center, Chapel Hill Every Day (Mon-Fri) from 8:30 AM to 4:00 PM, Hillsborough Commons (DSS Building) on Wednesdays from 8:30 AM to 4:00 PM, or IFC Commons on Mondays from 11:00 AM to 2:00PM for In-Person help.