Lumos/ARPA Broadband Project

Nov. 29 updated map released

An updated map released Nov. 29 shows the areas of county expected to have service made available in January and February 2024. 

Nov. 15 update on private roads and easements

If you live on a private road, please contact Lumos by emailing FiberConstruction@lumosfiber.com. In the subject line of the email, type "Private Road" and your address. A Lumos representative will contact you to determine if a no-cost utility easement is needed for Lumos to provide services on your road. 

Please note that if your address is included in a later phase of the project, a Lumos representative may not be able to immediately respond to you, but Lumos will save your information and contact you as soon as possible.

Nov. 8 update

Lumos revealed an updated map that shows areas of the county expected to have service connected by month through the end of this year along with areas where service is now available. This map replace the previous maps for phases 1 and 2.

Oct. 10 update

Lumos revealed an updated map that shows areas of the county expected to have service connected by month through the end of this year along with areas where service is now available. This map replace the previous maps for phases 1 and 2.

In addition, areas in Phase 3 are now scheduled to begin receiving service in early 2024, with construction in those areas expected to be substantially complete by the end of March 2024. Phases 4 and 5 will also likely be delayed a few months from the originally published schedule. The entire project is still on schedule to be complete by the end of 2024.

Aug. 7 update

Updated Phase 6 maps revealed

Lumos released maps showing the areas planned to receive service as Phase 6 (end of September 2024).

June 5 update

Phase Five service areas revealed

Lumos released an updated map showing the areas planned to receive service as Phase Five of the project. This area should begin receiving service in third quarter 2024 and be substantially complete by the end of September 2024. Proposed boundaries of each phase, along with the timing, are subject to change.

May 25 update

Lumos announces schedule adjustment; Phase 1 delayed

Due to unforeseen circumstances with permitting and construction, Lumos has made the following schedule adjustment. Approximately 320 addresses in Phase 1 are expected to be completed by July 31, with service available to those homes beginning in early August. The remaining Phase 1 addresses are expected to be completed during the third quarter of 2023, with service being available by late September and early October. Lumos expects to have fiber built to approximately 3,200 homes by the end of the year, putting future phases on, or ahead, of schedule. To receive updates on availability in your area, visit https://www.lumosfiber.com/builtforthefuture/.

April 19 update

Phase Four service areas revealed

Lumos released an updated map showing the areas planned to receive service as Phase Four of the project. This area should begin receiving service by second quarter 2024 and be substantially complete by the end of June 2024. The areas in Phase 4 includes 2,121 addresses, including 1,273 unserved addresses. Click the link on the left to view the Implementation Map as well as more detailed maps of each announced phase. Proposed boundaries of each phase, along with the timing, are subject to change.

March 14 update

Phase Three service areas revealed

Lumos released an updated map showing the two areas planned to receive service as Phase Three of the project. This area should begin receiving service by the end of the first quarter of 2024.

What happens next?

• In the coming months, you’ll begin seeing Lumos crews in neighborhoods around the area.
• As construction nears in your neighborhood, you’ll receive additional communications on the build process and what to expect. These will come in the form of direct mail notices, door hangers, etc. 
• In the meantime, to make sure you’re one of the first on your street to get reliable, high-speed Internet, head over to www.lumosfiber.com/builtforthefuture to learn more and sign-up to find out when service is available in your area.

Dec. 13 update

BOCC approves agreement with Lumos for "point-of-presence" facility

The Orange County Board of Commissioners approved at its Dec. 13 Business Meeting a license agreement to allow Lumos to install a point-of-presence facility on Orange County property. The facility will house the necessary equipment to operate a fiber network.

Orange County, Lumos to bring ultra-high-speed fiber to Orange County

Orange County and Lumos Fiber (formerly known as NorthState) entered into a public-private partnership in April 2022 to bring ultra-high-speed fiber internet service to approximately 28,000 homes and businesses in Orange County, including nearly 6,400 locations that previously had little or no internet service. The project, one of the largest fiber infrastructure public-private partnerships in N.C.’s history, is made possible by significant investments from both Lumos and Orange County.

• NorthState merger with Lumos results in name change to Lumos

Orange County is using $10 million in funding from the American Rescue Plan Act to provide fiber service to 6,370 addresses in unserved and underserved areas. Lumos' own investment expands the project and will result in access to best-in-class fiber technology and a competitive choice for fiber service for the additional 21,000 Orange County homes and businesses.

As part of its partnership with Orange County, Lumos will also provide fiber internet service to approximately two dozen county-owned anchor institutions, including fire stations, EMS and community centers.

Service is planned to be available to some areas as early as spring 2023.

“We thank the Orange County Board of Commissioners for selecting Lumos for this crucial community project to help close the digital divide. For those in Orange County who currently have little or no access to fiber internet, this project will be life-changing. It’s simply the fastest internet available,” Lumos CEO Diego Anderson said. “ Lumos and Orange County are jointly making large investments in Orange County by installing a fiber-optic network that is future-proof, one that will fuel continuing growth and expanded economic opportunities.”

Lumos' product offering in Orange County will offer speeds up to 2000 Mbps x 2000 Mbps — equating to 154x faster uploads and 12x faster downloads than traditional cable. Residents in the expansion areas will receive communications by mail before construction begins and again when the service is available to order. Consumers can sign up for email updates at www.lumosfiber.com.

This project is supported by a grant from US Treasury as part of the American Rescue Plan Act Coronavirus State and Local Fiscal Recovery Funds award totaling $10 million.