Drop-Off VITA

Who Should Use This Service?     Your gross income must be less than $66,000 for a single person or $90,000 for a household. Only Federal and NC State returns will be prepared. Some tax situations cannot be handled by our VITA Volunteers.  Review these Eligibility Guidelines to ensure we can prepare your taxes.

How Does It Work?  

  • Step 1 – Drop Off:  Make an appointment at the Seymour Center in Chapel Hill or the Passmore Center in Hillsborough.  At your visit, you’ll complete some paperwork and meet briefly with a preparer to make sure we have everything needed.  We’ll scan your tax documents and transmit them to our IRS-certified volunteers who are working from home.  We’ll make a second appointment for you to Pick-Up your return
  • Step 2 – Return Preparation: If the preparer has further questions while completing the return, they will call you.  Your return is reviewed by a second preparer for accuracy.
  • Step 3 – Pick Up:  At your second appointment, you’ll meet briefly with a certified preparer to review the return, get answers to any questions you have, and authorize us to electronically file the return. 

How Long Does It Take?  Most returns will be completed within 1 week.

How Is My Private Information Kept Secure?  Your tax documents are scanned to an encrypted database that has been approved by the IRS.     

Use this Book Now button to make your appointment.   You can also call 919-245-4242 to make an appointment.  If you are filing a joint return, both spouses must be present at the Pick-Up appointment.  Be sure to review this list of Common Tax Documents and bring all those that apply to your situation

VITA Appointment Booking Website