Passenger Rights

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  • Riders are entitled to ride in a comfortable, clean, and safe vehicle which is free from food and drink items 
  • Riders are entitled to be treated courteously and respectfully by the Orange Bus driver and by other riders
  • Riders should expect the driver to drive the route that will eliminate unnecessary miles
  • Your driver must be licensed, obey all traffic laws, and drive at a speed that is comfortable to you and other passengers

Comments and Complaints

All comments and complaints may be submitted by email. All comments will be responded to within one week.  All feedback is kept confidential.