Notice of Rights under the Americans with Disabilities Act (ADA)
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the Orange County will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: Orange County does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.
Effective Communication: Orange County will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Orange County’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: Orange County will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in Orange County offices, even where pets are generally prohibited.
Orange County does not allow discrimination on the basis of disability in the operation of its programs, services or activities. Orange County and Orange County-funded programs are required to make reasonable accommodations necessary to enable persons with disabilities to participate in programs, services and activities.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of Orange County, should contact the office of Annette Moore, ADA Coordinator at (919) 245-2487 or email@example.com as soon as possible but no later than 48 hours before the scheduled event. Orange County will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
The ADA does not require the Orange County to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Anyone who needs a disability related accommodation in order to participate in an Orange County or Orange County-funded program or receive Orange County or Orange County-funded services (involving matters other than employment) is invited to make their needs and preferences with respect to accommodation known to Orange County by contacting Orange County’s ADA Coordinator, Annette Moore, ADA Coordinator at (919) 245-2487 or firstname.lastname@example.org.
ADA Complaint Reporting Procedure
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Orange County. The County's Personnel Policy governs employment-related complaints of disability discrimination.
A complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint shall be made available for persons with disabilities upon request.
The complaint should be submitted in writing by the grievant and/or his/her designee as soon as possible but no later than sixty (60) calendar days after the alleged violation to:
Annette Moore, ADA Coordinator
Orange County Attorney’s Office
Post Office Box 8181
Hillsborough, NC 27278
Within 15 calendar days after receipt of the complaint, ADA Coordinator or her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or herdesignee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of theOrange Countyand offer options for substantive resolution of the complaint.
If the response by the ADA Coordinator or her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the County Manager or her designee.
Within 15 calendar days after receipt of the appeal, the County Manager or her] designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the County Manager or her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.All written complaints received by ADA Coordinator or her designee, appeals to the County Manager or her designee, will be retained by the Orange County for at least three years.