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Orange County SHIIP

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The Seniors’ Health Insurance Information Program (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance.  Certified SHIIP Counselors offer unbiased information, and are available for one-on-one appointments at both Orange County Department on Aging senior centers.

We also offer a limited number of Affordable Care counseling appointments for adults age 55-64.

NC Department of Insurance SHIIP logo

2016 Medicare Open Enrollment Period is closed
 New to Medicare   Make an Appointment 
 Get Extra Help with Medicare Costs  Affordable Care Resources
 Medicare 101: Welcome to Medicare Seminars  Medicare Special Events
 Additional Medicare Resources 

Medicare Open Enrollment Period

Is your Medicare plan still right for you? SHIIP counselors can help you compare plans and determine if a change is needed. An annual Medicare review may help you save money and ensure that your plan meets your needs for the coming year.

Medicare’s Annual Open Enrollment Period runs from October 15 – December 7. During that time, seniors who have Medicare coverage can make plan changes that may lower their costs. You could save by:

• Evaluating eligibility for low-income subsidies
• Changing to the lowest cost Part D Drug Plan based on current medications & preferred pharmacy
• Exploring available Medicare Advantage Plans

Schedule an appointment with a SHIIP counselor today to see if you can save!

Chapel Hill: 919-968-2070
Hillsbororough: 919-245-2015

New to Medicare
  1. Enroll in Medicare: Contact the Social Security Administration or visit your local Social Security office to enroll in Medicare Part A and Medicare Part B. You have a seven-month window to enroll without incurring a penalty
  2. Working Past 65? If yes, you may be able to delay Medicare Part B without a penalty. Check with your employer about your coverage, options and benefits
  3. There are a couple of ways to get coverage. Consider you options: Original Medicare A & B with a Part D Drug Plan and a supplement vs. Medicare Advantage with or without drug plan
  4. Attend a free Medicare 101 Seminars: March-May 2017 in Hillsborough at the Passmore Center  or Orange County Public Library-Main Branch; or in Chapel Hill at the Seymour Center or the Chapel Hill Public Library
  5. If you are new to Medicare, visit and NC-SHIIP website to learn about the The Road to Medicare
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Make an Appointment

To schedule an appointment in Chapel Hill call (919) 968-2070 or in Hillsborough call (919) 245-2015.

                What to Bring to your Appointment:

  • Your Medicare card
  • Your prescriptions in their original containers or a current list from your pharmacy
  • Your current health insurance information

Our Seniors' Health Insurance Information Program (SHIIP) volunteers help answer questions about Medicare plans, health insurance bills, and long-term care insurance.

To schedule an appointment in Chapel Hill call (919) 968-2070 or in Hillsborough call (919) 245-2015.

For more information about SHIIP and Medicare visit  or call North Carolina SHIIP at 855-408-1212 (toll free) Monday thru Friday, 8:00 a.m. - 5:00 p.m.

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Medicare 101: Welcome to Medicare Seminars

Orange County SHIIP will be conducting free Medicare 101: WELCOME TO MEDICARE seminars. The seminars are open to anyone new to Medicare or interested in learning more about Medicare and will include a question and answer session. Click on the following link for a list of our 2017 March-May Medicare Seminars.

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Medicare Special Events

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Get Extra Help

Need help with your healthcare or drug costs?  If you have Medicare, watch this video to learn about the Extra Help Program.  Make an appointment today to learn more or apply. Call 919-245-2015 for an appointment at the Passmore Center in Hillsborough, or 919-968-2070 for an appointment at the Seymour Center in Chapel Hill.

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Affordable Care Resources

National website for Affordable Care Help: 

Orange County: Affordable Care Enrollment Help and Resources

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Additional Resources

Orange County:  Prescription Assistance and Management Programs

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