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Orange County SHIIP

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Many seniors can save money by switching plans – sometimes as much as $500 or even more.  But you have to switch during Open Enrollment.  Use the Book Now button below to make an appointment with a SHIIP Counselor to review your options.

The Seniors’ Health Insurance Information Program (SHIIP) provides free, unbiased education and assistance with Medicare.  We can help you understand when and how to enroll, how to choose between the different Medicare options, and how to read your Medicare statements.  We offer regular classes at both Senior Centers and the public libraries in Chapel Hill and Hillsborough.  Or, you may choose to meet one-on-one with a Certified SHIIP Counselors to discuss your specific needs.  We also offer a limited number of Affordable Care Act (ACA or Obamacare) counseling appointments for adults age 55-64.  Click on the links below to learn more.

NC Department of Insurance SHIIP logoAppointments with Certified Counselors are available at the
Passmore Center and the Seymour Center. You can schedule your appontment online now, or call us at (919) 245-4274.

Book an appointment with Orange County SHIIP

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Information for those New to Medicare

Welcome to Medicare Class Schedule

Changing Your Medicare Plan

Get the Mo$t Out of Medicare Class Schedule

Assistance with Medicare Costs

Additional Resources – Medicare and ACA

New to Medicare

  1. Enroll in Medicare: Contact the Social Security Administration or visit your local Social Security office to enroll in Medicare Part A and Medicare Part B. You have a seven-month window to enroll without incurring a penalty
  2. Working Past 65?: If you have health insurance from your employer or a spouse’s employer, you may be able to delay Medicare without a penalty. Check with your employer to understand your current coverage and costs, then compare these to Medicare to decide which is right for you
  3. Medicare has two basic options:  Original Medicare (Parts A & B) with a Part D Drug Plan and an optional Medicare Supplement Plan, OR you may choose a Medicare Advantage (Part C) Plan with or without drug coverage
  4. Visit Medicare.Gov and NC SHIIP websites to learn about the The Road to Medicare and Medicare Basics 
  5. Attend one of our Welcome to Medicare Classes (see schedule below) or schedule an appointment to meet with a Certified SHIIP Counselor to discuss your specific situation
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Welcome to Medicare Classes




Aug. 14, 2017  

4:30 - 6:00pm

Chapel Hill Public Library

Aug. 15, 2017

6:00 - 7:30pm

Orange County Public Library - Hillsborough

Sept. 11, 2017


Chapel Hill Public Library

Sept. 21, 2017

1:00 - 2:30pm

Orange County Public Library – Hillsborough

Oct. 9, 2017

12:00 - 1:30pm

Chapel Hill Public Library

Oct. 23, 2017

1:00 -2:30pm

Orange County Public Library - Hillsborough

Nov. 8, 2017

3:00 - 4:30pm

Orange County Public Library – Hillsborough

Nov. 13, 2017

4:30 - 6:00pm

Chapel Hill Public Library

Dec. 5, 2017

5:00 - 6:30pm

Orange County Public Library - Hillsborough

Dec. 11, 2017

4:30 - 6:00pm

Seymour Center, Chapel Hill

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Changing Your Medicare Plan

Is your Medicare plan still right for you? SHIIP counselors can help you compare plans and determine if a change is needed.  Medicare Supplement Plans can be changed at any time.  Other Medicare coverage can be changed during Open Enrollment Period (October 15 – December 7) or if you meet certain Special Enrollment criteria.  Meet with a Certified SHIIP Counselor during Open Enrollment for an annual Medicare review to see if a change would save you money or better meet your needs for the coming year.  You could save by:

  • Evaluating eligibility for low-income subsidies
  • Changing to the lowest cost Part D Drug Plan based on current medications & preferred pharmacy
  • Exploring available Medicare Advantage Plans
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Get the Mo$t Out of Medicare Classes

Want to learn how you can make Medicare work for you?  We’ll review the basics of Medicare options, discuss how Medicare fits with other insurance coverage and explain why an Annual Medicare Review is useful for everybody. 




July 7, 2017


Seymour Center, 2551 Homestead Road, Chapel Hill, NC

August 1, 2017


Passmore Center, 103 Meadowlands Drive, Hillsborough, NC

Interested in education about Medicare provided at your site or for your group?  Contact Jeanne Chamberlin at 919-245-4274.  [back to top]

Get Extra Help with Medicare Costs

Need help with your healthcare or drug costs?  If you have Medicare, watch this video to learn about the Extra Help Program.  Assistance is available for individuals with limited savings and incomes below $18,000 per year or $24,000 for a married couple.  Make an appointment with a Certified SHIIP Counselor to learn more and to complete an application.  Coming Soon, schedule an appointment with our on-line scheduling system or call 919-245-4274.  [back to top]

Additional Resources

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