About Us
Due to COVID-19, the Animal Services facility is closed to the public with the exception of curbside and virtual appointments made in advance. The purpose of this transition to appointment-only services is to continue to prevent or slow community spread of the novel coronavirus (COVID-19) in accordance with the recommendations on social distancing provided by public health officials. Animal Control and shelter operations staff will be reachable by phone and responding to messages during business hours as normal.
Orange County has mandated the use of face coverings in many situations. We are asking that everyone wear a mask when conducting any in-person interaction at our facility unless they meet exceptions outlined here.
Orange County’s Animal Services Center is located at 1601 Eubanks Road in Chapel Hill, NC.
Services
Animal Services has animals available for adoption, and also partners with area rescue organizations to place as many animals as possible with loving homes. We provide animal intake services and Animal Control services to the unincorporated portion of Orange County and Hillsborough and are responsible for enforcing State and County laws that apply to animals (including cruelty laws, nuisance animals and dangerous wildlife). We also manage licensing and offer many other services such as community spay/neuter programs.
Animal Services Center Hours
Due to COVID-19, the Animal Services facility is closed to the public with the exception of curbside and virtual appointments made in advance. To make an appointment or for other inquiries, please call 919-942-7387 and follow the prompts that best fit your needs.
We will be CLOSED on Thursday, November 26, and Friday, November 27, for Thanksgiving. For Animal Control emergencies during this time, including potential rabies exposures or animal bites to humans, please dial 9-1-1 to be connected to our on-call Animal Control Officer. Otherwise, our regular hours are as follows...
- Monday: Noon to 6 p.m.
- Tuesday: Noon to 6 p.m.
- Wednesday: Noon to 6 p.m.
- Thursday: Noon to 6 p.m.
- Friday: Noon to 6 p.m.
- Saturday: Noon to 5 p.m.
- Sunday: Closed
See other county holiday closings here.
Animal Control Field Service Hours
- Monday to Friday: 8 a.m. to 5 p.m.
- To contact Animal Control during regular hours, dial 919-942-7387 and choose option 1.
- For Animal Control emergencies after hours, please call 911 to be connected to our on-call Animal Control Officer.
Animal Services Mission
The Animal Services Department strives to meet the needs of residents by working with volunteers and other partners to deliver cost-effective and integrated sheltering and animal control services that ensure the health, safety and well being of humans, pets and the community as a whole. Addressing the problem of pet overpopulation with a proactive and positive approach is an integral ingredient of the department’s mission.