Hurricane Florence information

This page will include resources for residents to report issues or request assistance during and after Hurricane Florence. Note that emergency response times will be slower than normal due to expected travel difficulty and an increased demand.

FEMA adds Orange to list of N.C. counties eligible for Florence disaster assistance

Residents and business owners in Anson, Orange and Union counties may now apply for disaster assistance for uninsured and underinsured damage and losses resulting from Hurricane Florence.

To apply:

  • Go online to DisasterAssistance.gov.
  • Call 800-621-3362 (voice, 711 or VRS) or 800-462-7585 (TTY) anytime from 7 a.m. to 11 p.m. local time seven days a week until further notice. Multilingual operators are available.
  • Visit a disaster recovery center. To find center locations and hours, go online to fema.gov/DRC or download the FEMA mobile app.

Voluntary cleanup, debris removal assistance

Several relief agencies through the North Carolina Voluntary Organizations Active in Disaster (VOAD) are staffing a hotline for free debris removal and home cleanup after the recent hurricane and flooding. This hotline will connect affected residents with reputable and vetted relief agencies that will assist in chainsaw work, debris removal, cleanup, and tarping roofs, as they are able. All services are free, but service is not guaranteed due to the overwhelming need. Families affected by the disaster with home cleanup needs may call 800-451-1954.

Phone lines will be open until Nov. 2, 2018. This hotline cannot assist with social services such as food, clothing, shelter, insurance, or questions about FEMA registration.

Florence Documents

  1. Hurricane Florence victims approved for Disaster Supplemental Nutrition Assistance Program

    Orange County has been declared a disaster county for Hurricane Florence and provided an individual assistance declaration by the USDA that authorizes Orange County DSS to administer the Disaster Food and Nutrition benefits program (DSNAP). Read on...
  2. FEMA adds Orange to list of N.C. counties eligible for Florence disaster assistance

    Residents and business owners in Orange County may now apply for disaster assistance for uninsured and underinsured damage and losses resulting from Hurricane Florence. Read on...
  3. Hurricane Florence survivors eligible for SBA loan deferments

    To further support Hurricane Florence recovery efforts, the U.S. Small Business Administration will offer deferments of up to nine months on SBA-serviced loans held by eligible residents, businesses and private nonprofits. Read on...
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