Medicare Assistance

Don’t Like Your MEDICARE ADVANTAGE PLAN? You May Be Able to Change.

If you missed Medicare’s Open Enrollment Period, or if you have had second thoughts, you may still be able to change. For those with a Part C Medicare Advantage Plan, you can change to another Advantage Plan or return to Original Medicare one time between Jan, 1 and March 31. Aren’t sure whether you have an Advantage Plan? Check your insurance card. If it says “PPO” or “HMO” anywhere on the card, you do!

See "Appointments" below and schedule your appointment today!


The Seniors’ Health Insurance Information Program (SHIIP) provides free, unbiased education and assistance with Medicare. We can help you understand when and how to enroll, how to choose between the different Medicare options, and how to read your Medicare statements. We offer regular classes at both Senior Centers and the public libraries in Chapel Hill and Hillsborough. Or, you may choose to meet one-on-one with a Certified SHIIP Counselor to discuss your specific needs. We also offer a limited number of Affordable Care Act (ACA or Obamacare) counseling appointments for adults age 55 to 64.


Appointments with Certified Counselors are available at the Passmore Center and the Seymour Center. You can schedule your appointment online now, or call us at 919-245-4274.

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